People Partner
Calm. Consistent. HR Partnership.
When your business reaches 5–50 people, HR stops being a side‑task and starts being… well, a whole thing.
Policies, people issues, compliance, reviews, documentation, risk, culture - it all needs attention, structure and someone who actually knows what they’re doing.
The People Partner Retainer gives you a dedicated HR partner (that’s me!) who understands your business, works with you every month and keeps everything moving forward with clarity and confidence.
No call centres. No chaos. No guessing.
Just calm, proactive HR support that takes the weight off your shoulders.
This is for you if…
This is designed for small business owners, founders and charity leaders who:
Need consistent, trusted HR direction
Want someone who understands their business, not a faceless helpline
Are growing or dealing with increasing people complexity
Don’t have an internal HR function but need someone to hold it
Want proactive support, not reactive firefighting
Many clients come to this feeling stretched thin, unsure if they’re doing things correctly, worried about risk and tired of Googling HR answers at midnight.
They’re ready for someone to take HR off their plate - properly.
The problem this solves:
No more HR tasks falling through the gaps
No more risky decisions being made under pressure
No more constant firefighting and last-minute panics
No more escalating staff issues because no one is managing them
No more policies, processes or documentation being outdated or inconsistent
No more feeling alone with with difficult people problems
What’s included:
Monthly on-site HR session
We work through your priorities, people issues and planned improvements together, in real time.
Email support for day-to-day queries
Within agreed boundaries so you’re never left hanging but I’m not a 24/7 hotline.
A rolling HR plan
Updated monthly so nothing gets missed and everything stays on track.
Issue triage and guidance
Support with people problems as they arise - calm, clear and proactive.
Document reviews
Support with policies, letters, processes.
Proactive compliance reminders
Probations, reviews, legislation changes, all nudged at the right time.
If this feels like the kind of support your business needs, let’s talk it through.
No pressure, no sales pitch (yuk), just a conversation about what you need and to see if we can be friends.
What’s not included:
(Because boundaries are the secret to a happy life.)
Unlimited calls, WhatsApps or “can you just…” requests.
Full HR project delivery (such as handbook rebuilds, pay reviews) unless scoped separately.
Managing payroll, recruitment admin or operational tasks.
This keeps the work focused, sustainable and genuinely valuable.
How it works
Onboarding session and light touch HR audit
Set up your rolling HR plan and priorities.
Monthly on-site visit to work through actions
Email support between visits for queries
Optional add ons for projects, training or more complex work.
Client Responsibilities
To make this partnership work, you:
Send updates on ongoing issues.
Attend our monthly HR sessions.
Follow agreed processes.
Implement actions between visits.
This is a collaboration - not a handoff.
Pricing
£650 + VAT per month (half day session)
Monthly direct debit
Minimum 3 month term
This is for you if you want a calm, consistent HR partner who knows your business.
You’ll walk away with clarity, confidence and a structured HR plan that keeps your people and your business moving forward.
If this feels like the kind of support your business needs, let’s talk it through.
No pressure, no sales pitch (yuk), just a conversation about what you need and to see if we can be friends.
You have questions? I have answers…
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It’s ongoing, proactive HR support for small businesses or charities who need someone to hold the HR function - not a helpline, not a call centre, but a real human who knows your business and works with you every month.
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Ad‑hoc support is reactive - you call when something’s on fire.
The retainer is proactive - we plan, prioritise, and prevent fires before they start. -
Yes. You get a monthly on‑site HR session (half day) where we work through your priorities, people issues and planned improvement
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All the HR things that fall through the cracks when you’re busy running a business:
People issues
Policies and processes
Compliance tasks
Reviews and probation
Documentation
Culture and communication
Planning and prioritising HR work
If it sits under “HR,” I’m your person.
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Email support for day‑to‑day queries, a rolling HR plan, triage for issues as they arise and proactive reminders for compliance tasks. You’re never left guessing
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To keep the retainer focused and sustainable:
Unlimited calls or WhatsApps
Full HR project delivery (e.g., handbook rebuilds)
24/7 hotline support
Admin tasks like payroll or recruitment admin
Bigger projects can be added on separately.
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If it’s genuinely urgent, it becomes an HR Unblocked session so you get fast, focused support. Otherwise, we handle it at your next visit.
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Within 2 working days.
I like clear, predictable, grown‑up boundaries - the good kind. -
Not exactly. I’m your HR partner - strategic, proactive and focused on the bigger picture. I don’t replace admin or operational roles, but I do give you the HR function you don’t currently have.
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I review and refine key documents as part of the retainer.
Full bespoke drafting (like a brand‑new handbook) is a separately scoped project. -
Typically 5–50 employees - the stage where HR becomes too big to wing, but not big enough for a full in‑house team.
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There’s a 3‑month minimum, then it rolls monthly. HR needs consistency, not one‑off fixes.
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We start with a practical HR audit, set up your rolling HR plan and book your monthly visits. You’ll feel organised within the first week.
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Easy — you can add:
HR Unblocked sessions
Mini‑projects
Training
Full HR project delivery
Your support grows with you.
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£650 per month (plus VAT)
Monthly direct debit.
Simple, predictable and budget‑friendly.